Terms of service

These terms govern your use of AnswerList, the service at answerlist.io operated by Silverline Brands LLC (“we”, “us”). By creating an account or using the free report you agree to them. If you use the service for a company, you confirm you may bind that company.

1. The service

AnswerList collects answers that public AI assistants give to questions about a category, measures how often a brand is named or cited, and provides tools that help the brand earn more of those mentions: insights, tasks, content briefs and drafts, outreach suggestions, site and brand audits, reports and exports. We may change, add or remove features at any time. We do not promise that any assistant will name your brand or that any measure will move.

2. Accounts

You need an account with a valid email address to track a brand. You are responsible for what happens under your account and for keeping your password private. One person may hold one account; a workspace may track the number of brands its plan allows. You must be at least 18, or the age of majority where you live.

3. Plans, credits and payment

Paid plans are billed monthly or yearly in advance through Stripe. Each plan includes a monthly allowance of credits; one credit is one prompt asked once across the engines you enabled, and some engines or features cost extra credits as shown in the app. Credits refill on your billing date and unused credits do not carry over. When you upgrade mid-cycle the difference in credits is added immediately; when you downgrade or cancel, the change applies at the end of the paid period. Fees are non-refundable except where the law requires otherwise. Prices exclude taxes that we must collect.

4. The free report

One free report per email address for any domain. The report is a sample of a fixed prompt set on the day it ran and is not tracked afterwards. We may limit or refuse free reports to prevent abuse.

5. Acceptable use

You may track brands you own, represent or compete with, in a lawful way. You may not resell raw collected answers, use the service to build a competing dataset, attempt to access other workspaces, overload or reverse-engineer the service, or use generated content, pitches or contact details for spam or anything unlawful. Outreach you send is sent by you, from your own accounts, under your responsibility.

6. Your content and our data

Brand facts, prompts, competitors, connected WordPress credentials and anything else you enter stay yours; you give us the licence needed to run the service for you. Generated briefs, articles and pitches are yours to use once created. Collected answers, citations and derived metrics are provided to you for your own use; the underlying answers belong to the assistants that produced them and are reproduced for analysis. Aggregated, anonymised statistics across customers may be used to improve the product and in publications that identify no customer.

7. Third-party services

Collection relies on third parties (listed in the privacy policy). Assistants change their products without notice; an engine may become unavailable or answer differently, and we may pause an engine while we adapt. Credits are charged for answers we collect, not for attempts that fail. Collected answers are reproduced as the assistants returned them, for analysis; we do not check them for accuracy. Names of AI assistants and of other companies are trademarks of their owners and are used to identify their products; AnswerList is not affiliated with or endorsed by them.

8. Availability and support

We aim for the service to be available continuously but do not guarantee it. Scheduled scans may be delayed. Support is by email at [email protected].

9. Warranty and liability

The service is provided as is. Collected answers are what an assistant said at one moment and may be wrong; generated text may be wrong and must be reviewed before use. To the extent the law allows, we are not liable for indirect or consequential loss, lost profits or lost data, and our total liability for any claim is limited to the fees you paid in the twelve months before the claim. Nothing limits liability for intent, gross negligence, or where it cannot be limited by law.

10. Termination

You can delete brands at any time and cancel your plan in the billing area; your account and data are deleted on request. We may suspend or end an account that breaks these terms, with notice where practical.

11. Changes

We may update these terms. Material changes are announced by email or in the app at least 14 days before they apply; continued use after that date is acceptance.

12. Governing law

These terms are governed by the law of the State of Wyoming, USA, and its courts have jurisdiction, without prejudice to mandatory consumer protection where you live.

Contact

Silverline Brands LLC, 30 N Gould St STE, Sheridan, WY 82801, USA. [email protected]